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Frequently Asked Questions
Can I cancel my account at any time?Yes, you can cancel your account or downgrade to a free account at any time. If you do this before your 7-day free trial ends, you won't be charged anything. | What type of payments do you accept?We accept all major credit cards as well as debit cards. |
Can I sign in with Facebook or Google?Yes you can. If you sign in with Facebook, this will make posting your blogs, videos, offers and profile easier later on. | Are there any contracts, setup fees, or hidden fees?None whatsoever. We have add-ons you can purchase if you want, but these aren't essential. |
What is the 'verification fee' for?We'll manually check your insurance documents, qualifications and professional registration. We'll then add a 'verified' mark to your profile, letting all prospective clients know that you're legitimate. | What is your refund policy?We offer a 30-day, no questions asked money-back guarantee. |
Do you offer any discounts?Yes we do. We give charities completely free access and we give a group of providers free access for one year, each year. If you sign up for a yearly plan, you'll save more money too. | Will my business page be found on Google?Yes. We've built our site so everything is already optimised for search engines. |